Responsible gambling

Responsible Gaming at Soirée Latino Casino

At Soirée Latino Casino, we understand the risks associated with online gaming and want to ensure that our players can enjoy a safe and responsible experience. We provide tools and resources to help you set limits on your playtime and protect yourself from problem gaming.

Self-Exclusion:

If you feel like your gaming habits are becoming unhealthy or unsustainable, please consider taking advantage of our Self-Exclusion feature. This allows you to block access to your account for a period of time ranging from 6 months to permanent exclusion.

To self-exclude, follow these steps:

1. Contact our support team via Live Chat or email
2. Explain that you would like to self-exclude and specify the duration
3. Confirm that you understand this will limit your access to your account

Deposit Limits:

You can set deposit limits to control how much money is available in your account for gaming purposes.

To set a deposit limit, follow these steps:

1. Go to your Account page
2. Click on " Deposit Limits"
3. Set the desired limit (daily, weekly or monthly)

Loss and Session Limit:

You can also set limits on your losses and session duration to maintain control over your gaming experience.

To set loss and session limits, follow these steps:

1. Go to your Account page
2. Click on "Account Tools"
3. Set the desired limits (loss limit or time spent gaming)

Reality Checks:

We want you to stay aware of how much time you're spending playing games with us. We offer reality checks that will remind you after 30-60 minutes.

To enable reality checks, follow these steps:

1. Go to your Account page
2. Click on "Account Tools"
3. Check the box next to "Reality Checks"

Support Organizations:

If you're struggling with problem gaming or just need someone to talk to, there are many organizations available that can provide help and support.

Some of these resources include:

• Gambling Therapy - a confidential counseling service
• Gamblers Anonymous - a group for those seeking recovery from addiction
• Provincial helplines (e.g. ConnexOntario) - local services offering support

Reporting Problem Gaming:

If you suspect someone is experiencing problem gaming, or if you're struggling yourself, please don't hesitate to reach out.

You can report your concerns via:

1. Our Support Team via Live Chat or email
2. Contacting a help line directly (e.g. Gamblers Anonymous)

We want all our players to enjoy Soirée Latino Casino in moderation and safely.